RENTAL TERMS & CONDITIONS AGREEMENT[1]

We hope you enjoy the house and appreciate the care we have taken to make the villa comfortable.  Please show the same level of respect and care for the contents of the house as you would your own.  

Your payment of a deposit will be taken as confirmation of you and your party's understanding and acceptance of the following conditions:

1. BOOKING THE VILLA

A booking deposit of 25% of the total rental fee must be paid by either wire transfer, credit card, debit card (ATM), United States (US) issued bank check, or US cashiers check at the time of booking.  All transactions associated with wiring or sending money will be borne by the renter.  Until such time the deposit is received, the booking of Villa Selim or Villa Bahce is not final.  Should you later cancel your booking, cancellation charges will become payable in accordance with paragraph 5.  

2. PAYMENT OF THE RENTAL BALANCE

Payment of the balance must be paid by either wire transfer, credit card, debit card (ATM), US issued bank check, or US cashiers check at least 12 weeks before arrival (see paragraph 4 for wire transfer information). If the balance is not received by the due date, we reserve the right to cancel the booking and the deposit will be forfeited. If you book within two calendar months of arrival date, you will be required to pay the full cost of the property rental fee and the breakages deposit (See paragraph 3) at the time of booking.

3. BREAKAGE DEPOSIT

The breakage deposit of 150 GBP (or equivalency in other currencies) must be paid by either wire transfer, credit card, debit card (ATM), US issued bank check, or US cashiers check (along with rental balance) at least 12 weeks before arrival.  This deposit will be returned to you once the keys are returned and the villa is checked for damages and losses. This process takes approximately 2 weeks. You must notify our key holder (property manager) within 24 hours of your arrival should you discover pre-existing damage. You must also notify the property manager any loss or damage caused by you, your family or your friends.  Should the security deposit prove inadequate to fully cover any costs that may arise, we reserve the right to invoice you for the immediate payment of the outstanding amount.

4. WIRING OF FUNDS

Necessary bank wire transfer information will be provided to you if you choose this option for payment. 

5. CANCELLATION BY YOU

If you (or any member of your party) wish to cancel all or any part of your booking, we must be notified of the decision IN WRITING. The cancellation will take effect from the day the written confirmation is received. The following charges will be payable depending on when the notification of the cancellation is received:  

• More than 12 weeks before arrival: 25% booking deposit forfeited
• Between 10 and 12 weeks before arrival: 25% of the total booking cost + 25% booking deposit forfeited
• Between 8 and 10 weeks before arrival: 50% of the total booking cost + 25% booking deposit forfeited
• Less than 8 weeks before arrival: 100% of the total booking cost

The breakage deposit will be refunded 100% upon cancellation. 

Please note that Booking deposits are always non-refundable; unless, cancellation should occur due to force majeure (natural disaster, fire, flood, earthquake, etc) in or around the Village of Gundogan (which will directly affect Villa Selim & Villa Bahce), all deposits and fees will be returned to you. 

6. ALTERATIONS IN PLANS AFTER FULL PAYMENT IS MADE

All reasonable requests will be honored based on availability, as long as the booking is in the same year.  If the villa is not available for your alternate arrangements, the cancellation policies listed above will apply accordingly.

7. PERSONAL SAFETY
We have to the best of our knowledge taken all reasonable steps to ensure that the villa offers safe and comfortable accommodation, but urge you to take caution with child safety, balconies, surfaces such as tiled floors that may become slippery when wet, fire, gas / electricity, stairs, kitchens, bathrooms, personal safety, sun care, beaches, swimming pools, and road safety. The owner provides no lifeguard for the swimming pool and therefore, guests take full responsibility for their own safety should they wish to use the pool.

8. LIABILITY

Neither the owner nor the key holder (property manager) will be liable for any accident, damage, loss, physical injury, force majeure, expense or inconvenience whether to person or property which the client or any other person may suffer or incur. Should you be concerned about incurring any damages to your health on your vacation, we encourage you to explore getting travel insurance from your home country.

9. SMOKING POLICY
Smoking in either of the villas is strictly forbidden.  For those who wish to smoke, the dining terrace and the sun deck are the only acceptable places to smoke, and please use the ash trays provided.

10. NUMBER OF PERSONS / REPLACEMENTS

Only the number of persons agreed may use the property. The number of people must not exceed 6 for Villa Selim, and 7 for Villa Bahce. If your party size exceeds the agreed number of people in your party at the time of booking, there is an additional 50 GBP charge per person per week.  Should the owner or the local representative (the key holder) find that the number of people staying at the property exceeds the number agreed upon in advance, you will be charged 100 GBP per person per week for persons over the agreed number of people in your party. We reserve the right to levy a further charge, which will be deducted from the breakage deposit.

11. MINIMUM AND MAXIMUM RENTING PERIODS

The minimum renting period is one week.  There is no maximum renting period. Shorter stays are possible during off season.

12. ARRIVAL AND DEPARTURE TIMES

The check-in time is after 4:00pm, and the departure time is before 10:00am. We are flexible and we will do our best to accommodate your schedule for the time period you booked the villa.  Please note late arrivals and/or early departures do not constitute a reason for refund. Please confirm with us your flight schedule as soon as it is arranged.

13. FURNITURE / CUTLERY / CROCKERY / LINEN

Furniture, cutlery, crockery, linen and other items are included in the property, and all persons should show consideration and care for all items within the property.  To prevent damage to the wood furniture, we kindly ask that coasters be used at all times.  We reserve the right to levy a further replacement charge (if items are lost or damaged) which will be deducted from the breakage deposit.

14. RESPONSIBILITY FOR PERSONAL ITEMS

You must ensure that the property is securely locked when not occupied during the holiday let. Loss of any personal items from the villa is not the responsibility of the owner or the key holder.

15. CLEANING / MAID SERVICE

The property will be cleaned throughout prior to checking into the villa. On durations of 2 weeks or more, the villa will be serviced at the expense of the villa owner approximately after every 7 nights, unless other arrangements are made.  Each “service” is inclusive of cleaning the villa and changing the bed linen and towels.  However, if you wish to have cleaning service more than once a week, you will be charged for the service.  If a special price (i.e., reduced rates, promotional offers, etc.) per week has been arranged with the villa owner, you will be responsible for cleaning and laundry services, unless you agree to pay for these services with the rates provided at the owner’s web site.  Please leave the villa in the same condition as you find it.  We reserve the right to levy a further cleaning charge, which will be deducted from the breakage deposit.  Please make sure to clean the BBQ and oven, and remove all household rubbish from the villa during your stay.

16. TELEPHONE SERVICE

Currently, we ONLY provide Telephone service at Villa Selim.  There are no fees or charges for using this service.  Instructions for usage are provided in the Information Resource Package.  Please note that even though it is rare, electric outages may take place anywhere in Turkey.  This may interrupt any electric operated machines and services, including the telephone service.

At this time, there is NO Telephone service at Villa Bahce. However, we are in the process of having the Telephone service established for Villa Bahce, and therefore, we cannot guarantee the timing of the establishment of these services yet.  Upon availability, we will inform you as soon as possible.

17. BEHAVIOR

The Villa Selim & Villa Bahce community is welcoming and inclusive of everyone. However, please use discretion regarding the level of noise and disruption.  People choose this community for relaxation and the comfort of beautiful surroundings.  There is no specific quiet time rule…Guests must respect neighbors. 

18. ANIMALS

Villa Selim & Villa Bahce are pet-friendly properties. However, prior arrangements must be made in advance, and there is a non-refundable charge of 50 GBP per week required. All reasonable requests will be honored. If the property manager finds that you have undeclared pet(s), the pet fees will be deducted from the breakage deposit. If the breakage deposit does not cover the total pet fees, the extra fees will be billed to you separately.

19. USE OF FIREPLACE

Should you choose to use the wood burning fireplace at either villa, you will be responsible to clean out all ashes after use.  Please make certain to open the mechanism inside the unit to allow smoke to escape.  Please leave the fireplace in the same condition as you find it.  We reserve the right to levy a further cleaning charge, which will be deducted from the breakage deposit.

20. USE OF BBQ

Should you choose to use the BBQ at either villa, you will be responsible to clean out all charcoal after use.  Please leave the BBQ in the same condition as you find it.  We reserve the right to levy a further cleaning charge, which will be deducted from the breakage deposit.

21. USE OF SUN BEDS

Please use the pool towels on the sun bed cushions if you apply suntan oil or spray.  This will help keep the sun beds clean for the next guest.  Please leave the sun beds in the same condition as you find them.  We reserve the right to levy a further cleaning charge, which will be deducted from the breakage deposit.

22. USE OF AIR CONDITIONERS

The cost of electricity is very expensive in Turkey compared to Europe and USA.  Therefore, we kindly ask that you please turn off the air conditioners before you leave any room and especially before you leave the villa for extended periods of time.  Your rental fee covers an acceptable usage of electricity on a weekly basis.  Our property manager will be recording the usage of electricity before you arrive and after you leave.  If the allocated amount of electricity usage exceeds what we deemed to be an appropriate amount on a weekly basis, we reserve the right to levy a further charge, which will be deducted from the breakage deposit.